Your back office, running itself Custom workflow automation built in Nashville for service businesses.
Quotes that follow themselves up. Reviews that ask for themselves. Jobs that land on the right calendar without anyone touching a keyboard. Raystone connects the software you already use into one pipeline that runs while you work, for plumbers, HVAC crews, roofers, dentists, med spas, and law firms.
The busywork that eats your week, gone
These are the pipelines we build most for service businesses. Every one is custom fitted to the tools you already run.
Lead intake and routing
Every call, form fill, and text lands in one place, gets enriched with what you know about the customer, and reaches the right person while the lead is still hot.
Quote and estimate follow up
Open quotes get a polite, persistent cadence by text and email until the customer answers. The quotes you forgot about stop dying in a spreadsheet.
Scheduling and dispatch
Bookings flow straight onto the right calendar with travel windows, job details, and customer history attached. Changes sync everywhere at once.
Review requests
Completed jobs automatically trigger a review ask at the moment the customer is happiest. Your Google profile grows while you do the next job.
Reporting
Calls, bookings, conversion rates, and pipeline value pulled into one dashboard, so you know what the machine did for you this week without asking anyone.
If it has an API, we connect it. If it does not, we build the bridge.
We work with the major CRMs, field service platforms, calendars, phone systems, and booking tools service businesses already run, and we write custom code where off the shelf connectors fall short. You do not change your software to fit us. The automation is shaped around your stack, your team, and the way jobs actually move through your shop.
The most common pairing is with an AI voice agent: the agent answers and books, the workflows handle everything after the call. And once the pipeline runs clean, AI marketing and SEO keeps it fed with new customers.
Questions we get about automation
Do I have to switch CRMs or buy new software?
No. We build around the tools you already use. The whole point is to get your existing stack cooperating.
What if my software does not have an integration?
If there is an API we connect to it directly. If there is no API at all, we build a bridge. Worst case we tell you honestly that a tool cannot be automated and what the alternative is.
How do I know the automation is actually working?
Every build ships with reporting. You see what ran, what booked, and what revenue moved, in plain numbers. We also monitor the pipelines themselves and get alerted before you notice a failure.
What does workflow automation cost?
It scales with how many systems we are connecting and how many pipelines you want. The free audit ends with a flat quote for a 12 month partnership that includes setup, training, and ongoing optimization.
Can this work together with an AI voice agent?
Yes, and that is the most common pairing. The voice agent answers and books, the workflows handle everything after the call: confirmations, follow ups, review requests, and reporting.
Stop retyping things. Start shipping jobs.
Book your free AI audit and we'll map the hours your office loses to retyping and chasing every week, in writing, whether you hire us or not.
Either way, you keep the full written audit free of charge.