Privacy Policy

Information We Collect

We may collect the information you choose to provide when you contact us, book a call, submit a form, or speak with our team. This may include:

• Name, business name, email address, and phone number
• Details about your business, services, and operational needs
• Communication history, including call notes, messages, and appointment details
• Website usage data such as basic analytics, page visits, and referral sources

How We Use Information

We use information we collect to run our business, respond to inquiries, deliver services, and improve customer communication. Typical uses include:

• Responding to requests, questions, and service inquiries
• Scheduling calls, appointments, or demos
• Providing automation, AI, and consulting services
• Sending follow-up messages related to an existing inquiry, account, or service relationship
• Maintaining records for internal operations, compliance, and support

SMS Communications and Consent

Raystone Automations may send SMS messages related to appointments, inquiries, follow-up, and active business conversations.

• SMS consent is obtained verbally during phone calls when a person agrees to receive follow-up text communication from Raystone Automations.
• Message frequency varies based on the conversation or service relationship.
• Message and data rates may apply depending on your mobile carrier plan.
• You may opt out at any time by replying STOP.
• For help, you can reply HELP or contact us directly at kolton@raystoneautomations.com.

Information Sharing

We may use service providers or technical tools to help operate our website, communications, and business systems. Those providers only receive the information necessary to perform their function for us.

Raystone Automations does not share, sell, rent, or trade consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes.

Data Retention

We keep information only for as long as needed for legitimate business purposes, customer support, legal compliance, recordkeeping, and service delivery. When information is no longer reasonably needed, we may delete or anonymize it.

Your Choices

• You can opt out of SMS messages at any time by replying STOP.
• You can request that we update or delete information we hold about you, subject to legal and operational requirements.
• You can contact us if you have questions about how your information is used.

Contact

If you have any questions about this Privacy Policy or our communication practices, contact:

• Email: kolton@raystoneautomations.com
• Business: Raystone Automations